EVENT INFORMATION
WHAT'S NEXT?
If you have purchased a space only package, please review and action the following deadlines.
Please ensure you read through each section carefully and meet any applicable deadlines to ensure a successful, smooth-running event.
For any questions, you can email Customer Success and remember to review our additional policies.
DEADLINES
| Submit your logo (.ai/.eps and .jpeg/.png) for our website and complete the onboarding form. | ASAP |
| Submit stand plans | 25th April |
| Order internet if required | 7th May |
| Order power and submit service location plan | 12th May |
| Order furniture or carpet if required | 12th May |
| Order rigging if required | 16th May |
| Order shipping if required | 19th May |
| Request loading bay access | 22nd May |
| Order plant & floral hire if required | 23rd May |
| Order AV if required | 25th May |
| Register your staff on the Exhibitor Portal | 26th May |
| Order catering, security or temporary staff if required | 30th May |
YOUR STAND - SPACE ONLY
You will be provided with a space on the exhibition floor only. It is your responsibility to utilize and build in this space. Please check your contract for the exact size of your floor space and plan accordingly.
Looking For a Stand Contractor?
BeCreative is our recommended Stand Contractor for London Tech Week 2025.
Modular Space Only Stand Builder - with over 70 years' of experience of working with both organisers and exhibitors, our team lead by Lois Furlow concentrates on delivering modular solutions to space only stands and organiser environments. From concept to completion we pride ourselves on our award winning customer service, project management and attention to detail. BeCreative focuses on our clients' needs whilst offering innovation, creativity and a sustainable footprint. Please get in contact to discuss your stand in more depth!
Through our commitment to the evolution of the events industry, we aim to ensure that we are delivering the best possible experience for our customers. That is why, we at Informa, have created the industry-wide campaign Better Stands.
Better Stands focuses on uniting exhibitors, contractors and the wider event industry to move away from disposable, single-use stands at our events, in favour of reusable structures. We believe that by moving away from the use of disposable stands we will improve the ease, quality, safety and sustainability of the exhibitor experience at our events.
Following up on steps already taken at previous editions and informing the exhibitors and stand contractors about Better Stands, this year we are moving forward and will require all space-only stands to at least reach a Bronze Level.
Please have a read through the Better Stands Exhibitor Information Guide to get more information about the campaign!
SUBMIT YOUR STAND PLANS
We have appointed BLG Events to manage the stand plan submission and approval process for this year's event.
BLG Events will be responsible for collecting all stand plan submissions, reviewing submissions, providing feedback to clients and submitting files for final checks.
Please review the below prior to submission of files.
All files need to be submitted to BLG Events no later than 25th April.
SUBMIT YOUR STAND DESIGN AND H&S PACK
Health & Safety at our shows is extremely important to keep EVERYONE safe. We enforce strict rules & regulations for all exhibiting companies to ensure a safe working environment and for the safety of our attendees.
DOCUMENTS FOR REVIEWContractors should follow the below steps in order for us to grant permission to build:
- Review the STEP-BY-STEP PROCESS for signing off stands
- Review BETTER STANDS
- Read the following thoroughly before starting the design:
WHAT TO SUBMIT
- Detailed stand plans for your space that adhere to the above.
- Construction Phase Plan (CPP).
- Risk Assessment & Method Statement.
- Templates can be found in the appendices of the HANDBOOK.
- Completed declaration & sustainability questionnaire part of the HANDBOOK.
- Documents indicating adequate cover for product insurance, employee and public liability.
Please submit all H&S and design documents for your stand to BLG Events by 25th April.
DEADLINE & REMINDERS
DEADLINE
The deadline to submit all files is 25th April.
If you have not appointed a stand contractor so far, here is a list of recommended companies.
Please reach out to them as soon as possible so you can submit your plans on time.
REMINDERSShould your design be classed as complex you will be expected to provide structural calculations at your own expense.
If your documents have not been submitted, or are not completed to an appropriate standard, Informa organizers reserve the right to refuse build/admission to the show or ask you/your stand contractor (if applicable) to resubmit the form with further information.
If your stand plans and H&S pack have not been submitted by the deadline set, Informa organizers reserve the right to refuse build/admission to the show.
POWER SUPPLY
Please complete this form to order power for your stand and return it to Creative Live by 12th May.
If you also need power supply during the build and dismantle phases, or continuous 24 hour power supply during the live event, please indicate this to Creative Live.
STAND CONTRACTOR SERVICES
Creative Live are the official show contractor. Creative Live will be building the exhibition areas at the event and will be able to assist with the following:
- Furniture Hire. To view their range of available items please have a look at their furniture portal.
- Floor Covering. If you require any additional or alternative floor covering for your stand, please complete this form and return it to sales@creativelive.uk.
- Electricity/Lighting services such as additional power sockets, or LED spotlights, are available. Please complete this form and return it to sales@creativelive.uk.
The deadline to submit orders for furniture hire, floor covering, or electricity/lighting upgrades, is Monday 12th May.
Orders placed after this point will be subject to availability and applicable surcharges.
FREIGHT, HANDLING & STORAGE
CLS (Creative Logistix Solutions) is the official freight handler, customs broker and on-site handling agent for the event. All deliveries must go through CLS.
If you require any of their support with arranging deliveries to the venue, please complete this form.
Additional guidance for preparing any shipments can be found in the guidelines.
Please make sure to submit the completed order form to info@clsexpo.com by Monday 19th May.
Orders placed after this date will be subject to availability and applicable surcharge.
VENUE SERVICES
Please refer to the relevant sections below for any venue related services and make sure to place your orders before the applicable deadlines:
CATERING
-
Host-Olympia is the official catering supplier for the event.
-
All catering must be ordered via their online portal before Friday 30th May.
-
Orders placed after this point will be subject to availability and applicable surcharges.
-
Food and drinks from external sources (including coffee machines) are not permitted within the venue, unless you have specific catering requirements that cannot be met by the in-house caterers, in which case permission may be granted subject to the payment of a concession fee. Please contact info@host-olympia.london for more information.
INTERNET
- London Tech Week is offering enhanced Wi-Fi at this year's show. However, if you are relying on an internet connection to run any part of your stand we recommend looking through the eForce online portal to see the range of services available.
- The deadline to submit orders for internet services is Wednesday 7th May.
- Orders placed after this point will be subject to availability and applicable surcharges (20% for orders placed late (8th May-5th June); orders placed onsite (6th-11th June), are subject to an additional 20% surcharge on top of the late order price).
- If you need to place a wired internet connection whilst onsite, please contact eForce directly on sales@eforce.co.uk or 0207 598 2400 to check if this is possible.
- Please make sure to read the connectivity guidelines before finalising any internet requirements for your stand.
RIGGING
-
Rigging is only permitted if you have received prior approval from your Informa Account Manager and have paid for the airspace – please check your contract.
-
Rigging must be carried out by the official venue riggers Outback Rigging and is only permitted within certain areas of the show floor. Please contact Customer Success to confirm if rigging is possible above your stand before placing your order.
-
To place your order for rigging services, please complete the order form and return it to georgina@outbackrigging.com by Friday 16th May.
-
Orders placed after this date will be subject to availability and a 20% surcharge.
WATER SUPPLY
-
If you require a water supply for your stand, please complete this order form and return it to atdvenueservices@atdelectrical.com to place your order by Tuesday 20th of May and take advantage of the early bird rate.
-
Orders placed 21st May - 5th June are charged at a standard rate and orders placed from 6th June onwards are subject to a 20% surcharge.
OTHER EVENT SERVICES
AV
-
Event Pro AV is the official AV supplier for the event.
-
Whether you need TV screens, full video walls or anything in between, they can help! Please see the details below to access their online ordering portal.
-
Access the AV Portal: www.eventproav.co.uk/order
-
Password: uk (lowercase)
-
-
If you would like to discuss your requirements, please contact Carl Wilkes:
-
hiredesk@eventproav.co.uk or cwilkes@eventproav.co.uk or +44 (0)1827 250500.
-
-
All AV orders must be received no later than Sunday 25th May. Orders received after this date will be subject to availability and a 20% surcharge.
CLEANING & WASTE MANAGEMENT
-
Your stand will be vacuumed each day and rubbish will be removed, but exhibits will not be cleaned. Stands with night sheets will not be cleaned.
-
All waste, except small quantities of litter, produced by your stand, must be removed from the venue at the end of the event.
-
Removal of any abandoned stand-fitting materials, carpet, pallets, boxes of literature or excessive waste, will be subject to an additional charge.
-
If you have any food waste, or other wet waste, please contact the organiser, so that arrangements can be made for proper disposal.
-
If you require any special cleaning service, please contact Olympia's cleaning team directly on +44 (0)20 7598 2510 or cleaningservices@olympia.london.
PLANT & FLORAL HIRE
- Vista Events is the official plant and floral supplier of the event.
- If you require any plants, or floral arrangements, for your stand, please visit their website and reach out to them on +44 (0) 7740 600 087 or info@vista-events.co.uk by Friday 23rd May.
- Orders placed after this date are subject to availability and applicable surcharges.
TEMPORARY STAFF
-
Moore People is the official event supplier for temporary staff.
-
If you require any temporary staff for your stand, please email bettina@moorepeople.co.uk by Friday 30th May.
-
Orders placed after this date will be subject to availability and applicable surcharges.
SECURITY
-
Stambridge Group are the official security supplier for the event.
-
If you require any security staff for your stand, please email kevin.bird@stambridge.group by Friday 30th May.
-
Orders placed after this date will be subject to availability and applicable surcharges.
VOYAGE CONTROL (LOAD-IN) APPLICATION
To improve safety and ensure smooth operations during load in and load out, any vehicles needing to service the event (contractor, exhibitor & courier) are required to pre-book through Voyage Control. Vehicles not pre-booked will not be permitted.
All vehicles booked through Voyage Control must have a valid Voyage Control booking and the pass ready to be checked by traffic marshals.
Please stick to your time slot and do not arrive in advance of your booking start time.
The maximum height for all logistics vehicles arriving at the site is 4.4 metres. Any vehicles unloading or loading can gain access from Hammersmith Road turning left into Olympia Way. There is no right turn from Kensington High Street. For more information about loading and unloading access, please click HERE
Bookings will be available from 8th May (Thursday), 11am. Please visit the Olympia London End-User Guide for more details.
EVENT INFORMATION
VENUE
Olympia Events
Hammersmith Road
London, W14 8UX
From breathtaking consumer shows and thrilling sporting and music events, to large, colourful trade shows, Olympia Events, formerly known as Olympia London, is the place where amazing things happen.
Handcrafted in 1886 Olympia Events is more than an events space. It’s where culture and heritage come together to create inspiring experiences for everyone who steps through our doors.
EVENT HOURS
To access the event hours CLICK HERE
FLOORPLAN
To access the floorplan CLICK HERE
ACCOMMODATION & TRAVEL
ACCOMMODATION
We have partnered with Hotelmap to bring you discounted rates at hotels that are local to the event venue.
Please use the link HERE to view the hotels available nearby and book your accommodation for the event.
PLAN YOUR TRAVEL
We recommend that you use public transport when planning your travel to and from the venue, where possible, to help us have a more sustainable event and reduce the carbon footprint associated with attendee event travel.
Kensington (Olympia) is the dedicated combined train station right next to the venue. Services are provided by London Overground, along with Southern and London Underground (District Line). It is in London's Zone 2.
The following bus routes also have stops within a very short walking distance:
9 - runs to and from Aldwych and Hammersmith.
23 - runs to and from Westbourne Park and Hammersmith.
27 - runs to and from Chalk Farm and Turnham Green.
28 - runs to and from Kensal Rise and Wandsworth.
49 - runs to and from White City and Clapham Junction.
391 - runs to and from Fulham and Richmond.
Further detailed information on getting to the venue and transport options can be found here or click here to plan your route.
VEHICLES & PARKING
We would like to encourage visitors to use public transport to get to the event where possible but if you need to drive, you can arrange for parking via the venue’s portal HERE. Please make sure to pre-book online to secure your space as availability is limited.
Access information for visitors and a link to a detailed access guide hosted by AccessAble, can be found here.
Please note, Olympia London falls within the Ultra Low Emission Zone (ULEZ). Please check whether your vehicle is subject to ULEZ charge before you arrive. We also always recommend planning your journey in advance and checking for any travel disruptions before you leave.
Click HERE for more information.
ADDITIONAL POLICIES
CODE OF CONDUCT
Informa is dedicated to providing an inclusive and safe event experience for everyone, regardless of gender, age, sexual orientation, disability, physical appearance, body size, race, nationality or religion. We do not tolerate harassment of participants in any form. We are a diverse community of professionals, and we conduct ourselves professionally. Please be considerate and careful with your words and actions. Exhibitors in the expo hall, evening party hosts and organizers of concurrent activities should be aware they are subject to the code of conduct. Exhibitors and party hosts may not promote sexualized or offensive imagery or activities. Exhibition and party staff should not use sexualized clothing/uniforms/costumes, or otherwise create a sexualized environment. Participants asked to stop any behavior are expected to comply immediately. If a participant or sponsor engages in behavior that violates this code of conduct, Informa staff may take action they deem appropriate, including warning the offender or expulsion from the event with no refund.
SUSTAINABILITY
Sustainability is increasingly important to event attendees. Exhibiting at an Informa event allows you to highlight your company’s sustainability credentials and align with an event that champions sustainability.
To ensure that your company and exhibiting stand are aligned with Informa’s sustainability goals, please review the Exhibitor Sustainability Checklist and consider the steps as you plan your event.
If you have a space only stand, you must ensure that your stand is compliant with Informa’s Better Stands programme as detailed in the Exhibitor Service Manual and reaches at least a Bronze Level.
VIDEOGRAPHY & PHOTOGRAPHY
By registering for this event you acknowledge recordings, video, and photographs are being taken during the event. By you entering this event, you give unqualified consent to: Informa , its agents, licensees to record, use and publicise your voice, actions, likeness, and appearance, in any manner and media, worldwide in perpetuity. If you wish to avoid being recorded, please do not enter this event.