Lekta AI revolutionizes Customer Care with advanced technology. With industry experience, academic research, and our own solutions, we help customers execute AI-driven change, leading to reduced costs, high Customer Satisfaction, and increased Sales opportunities. Our NLP-based solutions, like the Conversational Agent platform, go beyond call routing and rigid Q&A. The Lekta Platform surpasses traditional models, utilizing our NLP engine and cutting-edge Machine Learning to create natural conversations. It supports voice and text communication across any channel (Messenger, Infoline, Webchat), offers multi-language capability, business insights, seamless integration, and endless scalability. Lekta is designed for your Enterprise's success.