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Kyle Monk
Director,
Consumer Industries
Kyle Monk is a retail strategist and industry commentator with over 15 years’ experience across retail, FMCG, and commerce. He helps businesses stay ahead by spotting macro trends and turning data and tech into practical, future-ready strategies.
He’s held senior roles at the British Retail Consortium and New West End Company, and now leads strategy for retail-focused businesses like Coople, the Swiss flexible work platform, among others. A regular voice in the media, Kyle is known for making sense of market shifts and what they mean for the industry.
He’s especially focused on how AI, IoT, automation, and analytics are reshaping shopping—online and in store. As an advisor to retailers, tech firms, and government, he brings a clear, forward-looking view of how next-gen tools will transform customer experience and operational performance.
He’s held senior roles at the British Retail Consortium and New West End Company, and now leads strategy for retail-focused businesses like Coople, the Swiss flexible work platform, among others. A regular voice in the media, Kyle is known for making sense of market shifts and what they mean for the industry.
He’s especially focused on how AI, IoT, automation, and analytics are reshaping shopping—online and in store. As an advisor to retailers, tech firms, and government, he brings a clear, forward-looking view of how next-gen tools will transform customer experience and operational performance.
Sessions
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09-Jun-2025Innovation StageScaling Extended Reality to Boost Purchase Confidence and Drive Conversions