Speakers

As an Experience Director, Irene provides creative and strategic direction to achieve wholistic optimal customer and employee experiences across brands.

With a background in Experience Design and research, Irene has over 15 years of experience, working across a variety of industries, from sports, education, financial services and healthcare to real estate or food retail.

Over the last 5 years, Irene has headed highly successful and creative teams focusing on creating meaningful, quality programmes of work, driving practitioners' growth, and bringing positive strategic and financial impact to clients.