Speakers

Hayley is Director of Research & Insight at Deliveroo, leading consumer understanding across all nine operating markets. In her role, Hayley is responsible for identifying new growth opportunities and testing new propositions or features to help Deliveroo win: ensuring the business stays close to what matters most to consumers.

Hayley has worked across retail and consumer businesses for 20 years. Before joining Deliveroo, Hayley held senior roles across research, loyalty and consumer experience at M&S and O2.