We’re starting to see the term ‘AI-Bank’ being thrown around across retail, corporate and institutional services. While many challenger banks and traditional names are adopting AI for an increasing number of functions, the vision of a fully ‘AI-Bank’ still feels far away for many. But what would it mean for clients and customers, employees, and the future of financial services as we know it? 

• What are the biggest technological and organisational challenges in building a fully autonomous AI-Bank, and how can they be overcome? 

• How can an AI-Bank balance automation with transparency, trust, and ethical decision-making to ensure customer confidence? 

• What will the rise of AI-Banks mean for the workforce, and how can financial institutions prepare employees for this transformation?