Modernising in-store systems is essential for capturing valuable data, enabling seamless omnichannel experiences, and adopting cloud-based platforms. Retailers must navigate the difficulty of integrating this with legacy systems to ensure a smooth transition to modern in-store systems.

• How can retailers modernise their in-store systems to support better data collection and omnichannel strategies?
• What roles do AI and IoT play in improving the accuracy of sales forecasting and predicting customer behaviour?
• As in-store systems continue to develop how can retailers adapt to these changes and meet the ever-changing expectations of customers, streamline operations, and maximise efficiency?