Reimagining Retail: The Role of Payments and Personalisation in the Future of Commerce
Monday 9 June 2025
Innovation Stage
Retail
- As retail continues to blur the lines between physical and digital, fintech and platform innovation are shaping the future of commerce. But how can brands ensure these experiences are both seamless and secure?
• What role do payment providers and eCommerce platforms play in personalising the retail journey and driving long-term loyalty?
• How are fintech tools supporting SMEs to scale, streamline operations and access cashflow in increasingly competitive markets?
• As invisible commerce and embedded finance become more prevalent, how can businesses maintain transparency and trust while reducing customer friction?
• How can data, AI and platform ecosystems be used to empower small retailers and elevate the customer experience?
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