Beyond Generative AI - The Age of Intelligent Agents in Fintech
Tuesday 10 June 2025
Innovation Stage
AI agents are evolving beyond assistants, taking on fully autonomous decision-making roles. As financial institutions adopt these next-gen systems, how do we balance efficiency with control? Are we ready for fully autonomous superagents?
- Trust is critical in adoption, yet AI lacks human intuition. Can better UX, transparency, and emotional intelligence make AI-driven finance feel more personal? How can AI agents truly earn customer trust?
- AI-powered financial assistants are automating budgeting, credit-building, and investments, reshaping financial planning. Who stands to be disrupted by the rise of always-on digital CFOs?
- As AI agents become more advanced, traditional performance metrics no longer capture their full impact. What new benchmarks are needed to measure their effectiveness, reliability, and intelligence? How do we define success in AI-driven finance?